Frequently Asked Question

We aim to restock every week, but restock dates vary depending on product availability.

Generally processing times are within 3-5 business days*. Processing times may also be extended during holidays, launches/re-stocks, limited edition releases and promotions. You can cancel for a full refund. We have updated our return policy so you can cancel any unshipped order at any time for a full refund.

Please understand that business days do not include weekends or holidays such as New Year’s Day, Labor Day, Thanksgiving, and Christmas

All packages are shipped via Post Canada, UPS or Fedex 

Use one of the contact below depending on your request:

info@deeperfectbeauty.com

services@deeperfectbeauty.com

payment@deeperfectbeauty.com

+1-438-763-3671

We aim to respond to all E-mails within 48 hours. Please note that this timeframe may be extended during and immediately after launches.

All Sales Are Final. We do not accept returns, exchanges or refunds. Please note, DeePerfect-Beauty reserves the right to refuse all returns if the package is opened or product used. In the unlikely event that a product arrives not as described, we will only send replacements for damaged/missing products within 14 days of receipt of the package. Customer must provide photos of the issue, including packing slip. Our refund policy allows customers to cancel all unshipped orders at any time for a full refund.  If you wish to cancel or have any questions, please contact customer service at services@deeperfectbeauty.com

All packages are shipped via Canada standard shipping. Items shipped outside of Canada may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by DeePerfect-Beauty.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from Canada standard shipping to the local carrier in your country or air and ground transportation strikes or delays once the package has exited Canada.

Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.

Deeperfect-beauty often offers shipping promotions whereas domestic customers receive free shipping if they spend over a certain amount. These promotions may change periodically